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Privacy Policy  

1. Introduction

This Privacy Policy (“Policy”) explains how BetMatch Casino (“we”, “our”, or “us”) collects, uses, and protects the personal data of individuals (“you” or “the Player”) in Sweden. By accessing our website, mobile application, or any related platform (“the Platform”), you confirm that you have read, understood, and agreed to this Policy. If you do not agree, you should discontinue using our services immediately.

We process all data in compliance with the General Data Protection Regulation (GDPR) and the Swedish Data Protection Act (Dataskyddsförordningen). Our principles are lawfulness, fairness, transparency, and accountability. The main goal of BetMatch Casino Sweden is to ensure your personal data is handled securely, used only for legitimate purposes, and never disclosed unlawfully.

We may update this Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on our website. Continued use of the Platform means you accept the revised version.

2. Data We Collect

When you register, use our services, or contact customer support, we collect personal information necessary to identify you, provide gaming services, and meet legal obligations under Swedish and EU law. This may include:

  • Identification details such as name, address, date of birth, and nationality.

  • Verification documents provided during KYC (Know Your Customer) procedures.

  • Financial data, including payment methods, deposits, withdrawals, and transaction history.

  • Technical data, such as IP address, browser type, device identifiers, and location for security monitoring.

  • Communication data, including messages, emails, or live chat interactions.

All data is collected to comply with anti-money laundering (AML) and responsible gaming requirements. Refusal to provide necessary information may limit access to certain services or features.

3. Purpose of Processing

We process personal data to deliver and maintain safe, legal, and personalized gaming services in Sweden. This includes:

  • Managing player accounts and verifying identity.

  • Processing deposits, withdrawals, and transactions.

  • Meeting obligations under gambling, tax, and AML laws.

  • Ensuring responsible gambling practices.

  • Communicating account updates, security alerts, and promotions (with consent).

4. Legal Basis for Processing

BetMatch Casino Sweden processes personal data according to the following lawful grounds:

  • Contractual necessity: To provide access to games, payments, and account features.

  • Legal obligations: To comply with the Swedish Gambling Act and AML requirements.

  • Legitimate interest: To enhance platform security, prevent fraud, and improve functionality.

  • Consent: For marketing communications or analytical cookies, which you can withdraw at any time.

5. Data Retention

Your personal data is stored only for as long as necessary to fulfill its intended purpose and meet legal obligations. Generally, BetMatch Casino Sweden retains data during your active account period and for at least five years after closure, as required by AML and gambling laws.

Marketing data is retained until you withdraw your consent, while cookies and technical logs are kept for shorter periods (up to two years). Once retention periods expire, information is securely deleted or anonymized.

6. Data Sharing and International Transfers

To provide efficient and compliant services, we may share personal data with partners who assist with payments, verification, IT security, and support. These third parties operate under confidentiality agreements and data protection terms consistent with the GDPR.

If data is transferred outside the European Economic Area (EEA), it will be protected through legally approved safeguards such as EU Standard Contractual Clauses. Data may also be disclosed to authorities or regulators when required by law.

We never sell or rent your personal information.

7. Data Security

BetMatch Casino Sweden uses advanced SSL encryption, firewalls, and multi-layer authentication to protect all user information. Only authorized personnel can access personal data, and all employees follow strict confidentiality protocols.

In the unlikely event of a data breach that could affect your rights, we will notify you and the Swedish Data Protection Authority (Integritetsskyddsmyndigheten – IMY) as required by law.

While no online system can be 100% risk-free, we continuously test and upgrade our security systems to maintain top-level protection.

8. Your Rights

Under GDPR and Swedish data protection laws, you have the following rights:

  • Access your personal data.

  • Request correction of inaccurate or outdated information.

  • Request deletion (“right to be forgotten”) when data is no longer needed.

  • Restrict or object to processing in certain cases.

  • Withdraw consent for marketing or cookies.

  • Request a copy of your data in a structured, machine-readable format.

9. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, personalize content, and analyze traffic. Essential cookies support secure account access, while analytical and marketing cookies require your consent.

You can manage cookie preferences at any time via browser settings or the cookie banner on our website. Disabling non-essential cookies will not affect gameplay but may limit certain personalized features.

All cookie-related data is handled according to GDPR and detailed further in our Cookie Policy.

10. Contact and Final Provisions

If you have questions or concerns about this Privacy Policy or how your data is handled, you may contact the Data Protection Officer through the communication tools available on our website.

You also have the right to submit a complaint to the Swedish Authority for Privacy Protection (IMY) if you believe your data rights have been violated.

BetMatch Casino Sweden may revise this Policy periodically to comply with new legal or operational standards. Updates are effective immediately upon publication. Continued use of our services confirms your acceptance of the latest version.